The importance of good service (we know it)
We know that if we don’t perform, we risk losing customers. We recognise the significance of our role in your business, and that a reliable service delivered by people that you can trust and work well with is important. We want you to know that everybody at our company understands that the work they put in each day has a direct impact on the success of the customers they serve.
We want to get your order right the first time every time, however, on any occasion where our service does not meet your expectation, we will, without hesitation put things right with no fuss and no excuses. And if that doesn’t solve the problem then we will cover the return carriage costs and give you a full refund.